Shipping policy

Shipping Policy

Last updated: 16 October 2026

Airofit Australia is operated by MeWellness Pty Ltd (ABN 92 687 950 670). We deliver to every Australian state and territory with tracking on every order.

1. Processing time

Orders are usually processed within 1–2 business days of payment. Orders placed on weekends or public holidays are processed on the next business day. You will receive a confirmation email with tracking details once your order is dispatched.

2. Shipping costs

Shipping costs are calculated at checkout based on your delivery address and the shipping option you choose. You will see the full shipping cost before you pay.

3. Delivery times

Standard shipping: usually 3–7 business days after dispatch.
Express shipping (where offered at checkout): usually 1–3 business days after dispatch.

Delivery times are estimates and may be longer for rural and remote areas, and during peak periods such as Christmas and major sales.

4. Delivery areas

We ship to all Australian states and territories: NSW, VIC, QLD, WA, SA, TAS, ACT and NT. We do not currently ship internationally.

5. Tracking

Every order is shipped with tracking. Use the tracking link in your dispatch email to follow your parcel.

6. Address accuracy and undeliverable parcels

Please check your delivery address carefully before ordering. If a parcel is returned to us because of an incorrect address or because it was not collected, we will contact you to arrange redelivery, and additional shipping charges may apply.

7. Lost or damaged in transit

If your parcel has not arrived within 7 business days of the expected delivery date, or arrives damaged, please contact us. We will follow it up with the carrier and arrange a replacement or refund where appropriate, in line with your rights under the Australian Consumer Law.